FAQs

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Sustainability

I am always trying to be more sustainable, here are some ways in which I am at Katy Linton Illustration HQ:

  • I often purchase second hand materials for my art, stall setup or postage
  • Envelopes are made from recyclable material
  • I aim to avoid plastic use where possible
  • All artwork is either printed by me or in the UK

When will I recieve my order ?

I will aim to dispatch your order within 3 days after being ordered, however it is just me running this so keep it mind could take longer !

All orders are sent using Royal Mail tracked services. At the checkout you can choose between 48 or 24 hour tracked and after your order is posted you will be emailed a tracking order.

Do you offer refunds ?

Unfortunately as I am a small business, I do not offere refunds at this time. However, if there is something wrong with your order when it arrives, please contact me with proof and I can send a replacement.

If you are unsure about an item before purchasing do not hesitate to contact me via the form below with any questions you might have.

It has been two weeks and my order hasn't arrived

If your order hasn't arrived after two weeks, please contact me via the contact form below, I will respond as quickly as I can to sort it out.

Do you ship internationally ?

Not at the moment ! However I am hoping to start in the next couple months. If you would like to be notified when follow my Instagram @katylintonillustration or subscribe to my newsletter below.

Need to know something else ? Drop a message here